Jive Unveils 'The Jive Social Network The new program introduces a new way to partner for social media.
The Top 5 Issues in Complaint Management Understanding a 360 degree view of your customers
43 Percent of U.S. Businesses Now Successfully Using Social Media The appeal of social networks is to win new customers, according to a new survey from Regus.
Real-Time Multilingual Chat for the Call Center: Engaging the Global Market All he wants to do is use his new wireless color printer, but when he tries to print his latest photo – no luck.
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