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June 10, 2011

Jive Unveils 'The Jive Social Network The new program introduces a new way to partner for social media.



June 10, 2011

The Top 5 Issues in Complaint Management Understanding a 360 degree view of your customers



June 8, 2011

43 Percent of U.S. Businesses Now Successfully Using Social Media The appeal of social networks is to win new customers, according to a new survey from Regus.



June, 2011

Real-Time Multilingual Chat for the Call Center: Engaging the Global Market All he wants to do is use his new wireless color printer, but when he tries to print his latest photo – no luck.



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